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Terms and Conditions
 
 
Welcome to www.fireproofspray.co.uk A trading name of Eco-Sol Ltd
This site is wholly owned by Eco-Sol Ltd
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Website Terms & Conditions Of Use, which together with our Privacy Policy govern Eco-Sol Ltd’s relationship with you regarding this website. If you disagree with any part of these terms and conditions, please cease using our website.
The term Eco-Sol Ltd or ‘’we’’ or ‘’us’’ refers to the owner of the website whose registered office is

Cardiff House.
Cardiff Road
Barry
Vale Of Glamorgan
CF63 2AW

Our company registration number is 06385001 A company registered in England & Wales
The term ‘’you’’ refers to the user or browser of our website.
The use of this website is subject to & conditional upon your acceptance of the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change by ourselves & /or our authorised agents without notice.

Neither we nor any third parties provide or imply any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or may be a criminal offence.
Periodically, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s), or necessarily agree with the content. We accept no responsibility whatsoever for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Prices quoted include VAT, unless otherwise stated. They are subject to alteration without notice.

ECO-SOL LTD .GENERAL TERMS & CONDITIONS OF TRADING
The General Terms & Conditions Of Trading set out herein form our basis of trading
By continuing with a purchase or purchases you have deemed to have read understood & accepted these Terms & Conditions in their entirety
You must be over 16 years old to purchase from this website , & by continuing to purchase , you are confirming this
We reserve the right to change these Terms & Conditions for future purchases
These Terms & Conditions do not create any rights to any party other than the Purchaser

Payment Security
We accept all credit cards nominated on our website & online purchases are made securely by :-
Secure Trading
Paypal
Google Checkout
Where customers prefer to order by telephone, the credit card details are retained for twenty four ( 24 ) hours then destroyed

Privacy Policy
Eco-Sol Ltd does not share any information whatsoever with any other third party.We do not store credit card details nor do we share customer details with any 3rd parties.

Currency
All transactions on our website are in £ Stirling ( UK Pounds ), potential International customers should contact Eco-Sol Ltd for exchange rates & delivery costs

Accounts
Eco-Sol Ltd operate a limited number of 30 day accounts mostly confined to National & Local Government Organisations

Honesty
It is Eco-Sol Ltd.’s policy to describe all products as fully & honestly as possible & to indicate to the potential customer the strengths of our products, their application & any downsides or weaknesses that may be attributable to them

Safe & Correct Use Of Our Products
Material Safety data Sheets ( MSDS ) are available for all products supplied by us and can normally be downloaded directly from the relevant MSDS page. Please ensure that you refer to the relevant data sheets for products purchased To ensure the safe usage, handling & storage of our products.
Correct application methods and coverage rates are included in the individual products description.
In the event of an MSDS sheet not being available please contact us for a copy before use.
All products are supplied and provided on the condition that we Eco-Sol Ltd cannot be held responsible in the event they are used for any other purpose other than that explicitly specified by ourselves.
Any recommendations and advice offered are given without legal responsibility. Eco-Sol Ltd shall not be liable to the customer in the event of damage to goods or injury to persons resulting from negligent or improper use or handling of goods by the customer, their employees or their agents or members of the general public, or any loss of profit or contracts or other consequential losses of any kind however caused.
To the extent permitted by applicable law, Eco-Sol Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.
Eco-Sol Ltd shall not be liable to any person for any loss or damage which may arise from advice given or from the use of any of the information contained in any of the materials offered on this website.

Availability
All items are subject to availability but are usually Ex-Stock for same day shipment if ordered before 3:30 PM ( 15:30 Hrs. )

Delivery
We will endeavour to despatch all of our products if ordered before 3:30 PM ( 15:30 Hrs. ) that day for delivery to the UK Mainland, Scottish Highlands & Islands, Northern Ireland & Eire & I.O.M by A.P.C Couriers Next Day Service or if that next day service is not available for that specific area, the next best available APC service for that area.
We strongly urge customers to provide a daytime telephone number to enable the courier to effect an on time delivery, this information will not be shared with any third party
For International deliveries Eco-Sol Ltd will use customers nominated carriers on customer’s specific accounts or choose a carrier acceptable to both parties
Whilst Eco-Sol Ltd makes every effort to ensure that all deliveries are effected on time, Eco-Sol Ltd will not be held responsible for non- deliveries, breakages, storage, demurrage & similar charges & deliveries outside the nominated specified delivery time caused by any carrier
Where goods are returned to Eco-Sol Ltd as Being undeliverable by the carrier, Eco-Sol Ltd reserves the right to charge the customer for the returns & re-delivery charges charged To Eco-Sol Ltd by the carrier
No claim for damage in transit, shortage of delivery, or loss of goods will be entertained by Eco-Sol Ltd,
In the instances of damage in transit or shortage of delivery, a separate notice in writing must given to both the carrier concerned and to Eco-Sol Ltd at the time of that delivery . Eco-Sol Ltd must receive a complete claim in writing at its head office within three days of that delivery. In the case of loss of goods, Eco-Sol Ltd and the carrier concerned must receive, at their relevant Registered Offices a complete claim in writing made within ten (10) working days from date of despatch.
Time Of Essence Clauses in any format or guise are totally unacceptable to Eco-Sol Ltd
Any time or date nominated by Eco-Sol Ltd for delivery is given and intended as an estimate only and Eco-Sol Ltd shall not be liable to make good any damage or loss whether arising directly or indirectly from the delay in delivery.
In exceptional circumstances where a period is named for delivery and such period is not extended or varied by mutual consent in writing, the customer shall take delivery within that revised period if :-
In the event of a stoppage, delay or interruption of work in the establishment of either Eco-Sol Ltd or the customer during the nominated delivery period as a result of strikes, lock-outs, trade disputes, breakdowns, accidents or any cause whatsoever beyond the control of Eco-Sol Ltd or the customer respectively.
Deliveries may be wholly or partially suspended and the time of such suspension added to the original contract.
Or
In the event of an outbreak of hostilities (whether war is declared or not) in which the United Kingdom is involved, or in the event of a National Emergency, or if Eco-Sol Ltd.’s production facility should become either directly or indirectly engaged on Government orders or orders under priority directions which prevents or delays work on other orders, Eco-Sol Ltd shall be entitled at any time, on notice to the customer, to make partial deliveries only or to determine the contract, without prejudice in any case to rights accrued in respect of deliveries already made.
Deliveries may be wholly or partially suspended and the time of such suspension added to the original contract

Complaints
Any complaints by the consumer will be dealt with in a fair, effective and confidential manner. Complaints must be submitted in writing to our offices and will be acknowledged within seven ( 7 ) working days. Eco-Sol Ltd agrees to provide a likely timescale to resolve the dispute and keep the consumer informed about progress.

Cancellation Of Order
Once an official order has been received either verbally or in writing, a contract is deemed to have been entered into between Eco-Sol Ltd and the customer. Cancellation of the contract will be solely at the discretion of Eco-Sol Ltd.
Cancellation of an order will not be accepted in any circumstances where a product has been specially made to fill that order. A charge of 20% will be made for goods that are of merchantable quality as determined by Eco-Sol Ltd. Credits are processed within 5 working days

Returned Goods
It is our general policy not to accept return of goods.
In exceptional circumstances standard products may be returned to us within 30 working days of date of delivery provided that the customer has written agreement from Eco-Sol Ltd to effect such a return.
No claims will be entertained for returns outside this period.
The Original invoice and certificate must be returned with the goods for ammendment and re-issue
Goods are to be returned at the customer’s expense to the original source of supply as specified by Eco-sol Ltd and a re-stocking & documentation charge of 20% will be made for goods that are of merchantable quality as determined by Eco-Sol Ltd.
Not all goods may be accepted back into stock for credit.
Any refund made will not take into consideration the actual original carriage cost ( not the website charge of £ 5 including VAT ) incurred in shipping the product to you.
If you open the original containers then we will not be able to offer the goods for resale as new so we will not be able to offer you a refund.
We are unable to offer refunds on items that have been especially made for you.
Return shipment will be at your own cost by your own courier. We will not arrange a third party collection on your behalf.
When returning goods we recommend that you use a carrier who offers shipment tracking and that you insure the package for its full value. You will be responsible for any loss or damage to the goods during transit.
Returned goods will be weighed & basic tests of specific gravity & ph performed to ensure that the returned item conforms exactly to the despatched item. Credits are processed within 5 working days

Defective Goods
You are required to immediately inspect the received goods and advise us within twenty four (24 ) hours of receipt of any damage or shortages. Our carriers will not accept any responsibility whatsoever for damaged goods or shortages reported after twenty four (24 ) hours
Goods purported & represented by the customer to be defective shall not form the subject of any claim for work done by the customer or for any consequential loss, damage or expense whatsoever arising directly or indirectly from such alleged defects.
However such goods, if returned to Eco-Sol Ltd and accepted by them as defective, will if requested by the customer be exchanged for an identical item exactly as originally ordered.
Defects in quality or volume in any delivery shall not be the basis or grounds for cancellation of the remainder of the order or contract.

Title Of Goods Websales
Title of the goods passes to the customer when online secure payment or telephone payment is made & goods are delivered to the customer by our courier

Title Of Goods 30 Day accounts
Title to the products supplied shall pass to the customer when Eco-Sol Ltd provides the products to for delivery to the customer, or where applicable when the customer or its nominated carrier collect the products from Eco-Sol Ltd.’s premises.
The exceptions to the passage of title are
The customer's right to possession of the products shall end immediately if it:
Makes any arrangement with its creditors or otherwise takes the benefit of any statutory provision for the relief of insolvent debtors, or convenes a meeting of creditors, or enters into liquidation, or has a receiver and/or manager, administrator or administrative receiver appointed, or documents are filed for the appointment of an administrator of the customer or notice of intention to appoint an administrator is given by any entitled person or a resolution is passed or a petition presented to a court to wind-up the customer or for the grant of an administration order or any insolvency proceedings are commenced relating to the customer
Suffers or allows any execution to be levied on its property or obtained against it or breaches any of its obligations under any contract or any other contract with Eco-Sol Ltd or is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or ceases to trade.
Encumbers or in any way changes any of the products.
If the customer shall make any default in or commit any breach of his contractual obligations to Eco-Sol Ltd.
Or if any distress or execution shall be levied upon the customer his property or assets or if he (the customer) shall make, or offer to make, any arrangements or composition with creditors or commit any Act of Bankruptcy.
Or if any Petition or Receiving Order in Bankruptcy shall be presented or made against him.
Or if the customer shall be a limited company and any Resolution to wind up such company's business shall be passed or presented otherwise than for reconstruction or amalgamation.
Or if a Receiver of such company's undertaking property or assets or any part thereof shall be appointed.
Eco-Sol Ltd shall have the right forthwith to determine any order then subsisting and upon written notice of such determination being posted by it to the customer's address for service specified herein any subsisting order shall have been deemed to have been determined without prejudice to any claim or right Eco-Sol Ltd might otherwise make or exercise.

Website Copyright
This website and its content is copyright of Eco-Sol Ltd. All rights reserved.
Redistribution or reproduction of part or all of the contents in any form is prohibited
The exceptions are :-
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for reference & for their personal use, naming the website as the source of the material.
You may not, except with our written permission, distribute or commercially use or adapt or change the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by Eco-Sol Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be held liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Eco-Sol Ltd We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Whilst every effort is made to keep the website functioning correctly
Eco-Sol Ltd does not assume any responsibility for or be liable for, this website being unavailable due to technical issues beyond our control.

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ABOUT ECO-SOL

Eco-Sol Ltd has over 30 years experience in Timber and Textile Fire Retardant treatments for domestic and International markets.

Our range fire retardant products are of the highest standard and are highly competitive in cost and performance. We manufacture in-house in the UK.

Our role at Eco-Sol Ltd is to provide low risk and highly effective versions of Industrial, Textile, Timber treatments, to Industry & the general public that are safe & "Environmentally Green" as Possible.

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